Conference speaker
Barking Dog Programs: Time for Change
Is your barking dog program effective? Does your current nuisance program balance the rights of both the dog owner and complainant?
This presentation will discuss some lessons learned when creating or updating a barking dog ordinance and program. A program where animal services have an active role in a dog’s health & happiness. These calls are often difficult for some officers to handle and sometimes even overlooked. The Barking Dog Program presentation objectives are: Nuisance Ordinance Verbiage, Where We Were, Why We Changed, How We Did It, A New Program and Lessons Learned.
Officer Safety Awareness, Stress & Wellness
This presentation will discuss officer safety such as Situational Awareness, Responding to field calls, Safety Equipment, Calling for Assistance and Identifying Dangerous Behavior. Wellness topics will include Practicing Wellness, Understanding Stress, and Support & Help. By the end of this training, attendees will be able to:
Identify safety hazards in the field and describe appropriate actions to take,
list ways to keep yourself safe and explain the importance of your daily routine, identify common on the job health/wellness risks, and explain ways to recognize stress and describe when to seek help.
Verbal De-Escalation: Guide for the ACO
Are you prepared to handle an upset animal owner or citizen? Verbal Judo may sound like a martial art on the surface, but it does not involve any physical contact. Verbal De-escalation is a powerful form of verbal persuasion that gently brings people around to your way of thinking.
The Verbal De-Escalation presentation offers practical techniques used to calm confrontational interactions and direct them to a peaceful outcome. Training for improving an ACO's verbal and nonverbal communication skills.
A Career in Animal Control Services
The challenges and rewards of a job in Animal Control are extensive. The field of Animal Control is one of the fastest growing professions in the country. The days of the “dogcatcher” and the “pounds” are quickly disappearing forever! Animal Control Officers and other employees in the field of Animal Control strive to serve the public as the frontline of defense to protect the health and safety of humans and animals.
Catch-Pole: Care & Repair
This presentation will review the inner replacement parts and repair of a standard catch-pole. Attendees will learn how to replace a catch-pole cable and locking mechanism. This knowledge is cost effective to agencies when deciding whether to replace an entire pole or just the defective part. Basic catch-pole care tips are also discussed in order to extend the longevity of the pole. Focus on "proper" catch-pole use when restraining animals will be included.